Help Site Navigation: A comprehensive guide to the contents of this web site is available on our Site Map. Technical Support: Customer Service representatives are on hand to answer your questions 7 days a week from 7 a.m. to 7 p.m. MST. If you require immediate attention please feel free to contact us at (604) 837-7407. If your question is general in nature and you do not require an immediate response please email us. We will respond within 24 hours. Frequently Asked Questions: If you have a question that is not answered in this section, or if you encounter difficulties using this site, please contact us. We would be pleased to answer any additional questions you may have. Frequently asked questions from Buyers: How
does your service work? Frequently asked questions from Sellers: Who
can list a domain for sale on this site? Information for Buyers: How does your service work? Back to questions for buyers The company provides advertising services to parties interested in selling their interest in the top level and country code domain names that they have registered. We publish them on DomainTrader which harnesses the power of the World Wide Web to market our advertiser’s domain names to a very wide audience. Prospective purchasers can contact the owner of any of the domain names they see advertised on the site by clicking on the domain name that interests them. Each domain is linked to the email address of the registered owner whom buyers can contact and negotiate with directly. For more information on what we do please see Our Services. Is there any cost for me to use your services? Back to questions for buyers No. Our service is free for you to use. The domain names advertised on this site are for sale. Simply, browse through our inventory of available domain names and when you see a name that interests you, email the owner and make them an offer. Who owns the domain names listed on the site? Back to questions for buyers The domain names listed on DomainTrader are owned by various individuals and corporations. The rightful owner(s) have authorized the advertisement of all of the domain names appearing for sale on this site. Is buying and selling domain names Cyber-squatting? Back to questions for buyers Not at all! Cyber-squatting is a practice whereby an individual purchases a domain name that corresponds to a federally registered trademark for the sole purpose of selling that domain back to the trademark holder for a profit; or with the intent to mislead and confuse the public into thinking that the purchaser is somehow related to, associated with, or otherwise affiliated with the trade mark holder; or finally, to interfere with the business dealings of the trademark holder. DomainTrader does not sanction, condone, or approve of this practice, and we do not participate in it. Instead, we focus our attention on the thousands of generic domain names out there which are not protected by trademark that could be very valuable to individuals who incorporate them into the establishment of an online identity. Why do I need a domain name? Back to questions for buyers Getting a domain name is the first step in establishing your business online. A good domain name is critical as it holds the key to identifying your products and services, and establishing your brand, and identity in the minds of the users on the World Wide Web. A distinctive web presence will allow you to access global markets for your goods and services and enable you to offer your current customers new and improved ways of doing business with your company. I
already have a domain name. Why would I want or need another one?
A good domain name will attract new customers to your business and getting new customers is important to every business. Internet marketing is all about increasing traffic to your web site. A domain name can do that. Do what the major corporations do; many of them own and employ 100s and even 1000s of domain names in marketing their ecommerce initiatives. Having multiple domain names pointing at one site, increasing link popularity, and getting increased representation in search engine results, are but a few of the many benefits available to businesses that employ multiple domain names in marketing their businesses online. All the great domain names were taken long ago but more and more of the first generation domain names are becoming available again as attempted businesses fail, as owners move on to new projects, and as speculators look to sell some of the brand ready domains they had the foresight to register. Some of these domains actually have built in and residual traffic! Ask yourself, what is a new customer worth to my business? How
can I see what domains are for sale? And how would I buy one?
Some domain names are posted in the scrolling Marquee located on our homepage. Click on the Showcase button or on any of the 15 available categories to view all of the domain names currently being offered on the site. Be sure to look through all of the categories as they may contain names which will not be found on any other page of the site. When you come across a domain name you like, email the owner and make them an offer. All negotiations take place between the buyer and the seller. There is no charge for you to browse the domain names. Escrow Services are available upon request. Who pays the registrar transfer and registration fees? Back to questions for buyers All aspects relating to the sale, transfer and registration of domain names are negotiated exclusively between the buyer and the seller. DomainTrader does not get involved. How will the name be transferred after I purchase it? Back to questions for buyers You have the option of arranging the transfer of the domain name with the current owner or you can take advantage of our inexpensive Escrow Services which are designed to provide hassle free transfer services to both buyers and sellers of domain names. Do you offer Escrow Services for buyers? Back to questions for buyers Yes, escrow services are available to all of our customers. For a complete description of how our escrow services work please see Escrow Services. I can’t contact the owner what should I do? Back to questions for buyers Please contact us if your inability to contact the owner is due to a broken link or other technical problem. If the owner doesn’t return your emails immediately please continue to be patient. It may be that the owner is temporarily unavailable. If you think we can help let us know and we will attempt to rectify the situation. Information For Sellers: Who can list a domain for sale on this site? Back to questions for sellers Anyone who either owns a domain name or who is legally authorized to act for and on behalf of the owner can list a domain name for sale on this site. DomainTrader reserves the right to confirm the right of any third person to act on the behalf of another, as well as to confirm ownership of all domain names submitted prior to publishing them. For more information on this subject please see Terms of Use. What domain name extensions can be advertised? Back to questions for sellers At DomainTrader we’ll help you sell any dot you’ve got! All global, top level, and country code domain names are welcome! Advertise your .com, .us, .biz, .tv, and .ca, domains as well as any other domain extensions you own. Are there any restrictions on names that can be listed? Back to questions for sellers DomainTrader reserves the right to refuse to publish any domain name that in its sole discretion is deemed to be offensive, obscene or in violation of a registered trademark. What is your privacy policy? Back to questions for sellers Other than providing your email address to prospective purchasers so that they can contact you, and providing information as compelled under law, we will not share, sell, or otherwise distribute your personal information to any third party. For more information please see our Terms of Use. What advertising services do you offer? Back to questions for sellers Our basic service includes a one year listing of your domain in our categorical catalogue. Our deluxe package includes a listing in the domain showcase as well as the categorical listing noted above. Our premiere package includes a listing in the scrolling marquee, the domain showcase, and a categorical listing as well. Your name will appear in three separate areas on the site. The marquee is located on our homepage so your domain will be seen by everyone who visits the site! How much does it cost to advertise? Back to questions for sellers Basic service: $1.00 per year for each domain listed. That's less than 1/3rd of a cent per day. Deluxe package: $3.00 per year for each domain name listed. Still less than 1 cent per day. Premiere package: $5.00 per year for each domain name listed. Your name will be listed in three separate areas of the site, including our homepage, for only 1½ cents per day. No matter which service you choose: Your name will appear on our site for an entire year or until it is sold! And, remember, at DomainTrader there are no hidden charges and no commissions to pay. Ever! Is there a minimum order? Back to questions for sellers Yes, a minimum order of $5.00 is required. The $5.00 minimum applies to each transaction. Can I advertise some domains categorically and put others in the showcase or marquee? Back to questions for sellers Of course you can. Feel free to mix and match our services to suit your budget and your advertising needs. You can advertise a few names in the marquee, a few more in our showcase, and others only in our categorical section if you want! Do what works best for you. How do I list a domain name for sale? Back to questions for sellers Complete and submit the listing form by clicking on the Sell Domains icon. You will receive confirmation of your submission and your domains will be added to the site normally within 24 hours. How long does the listing last? Back to questions for sellers All domain names will be listed on the site for an entire year or until they are sold. How do I pay for my order? Back to questions for sellers We
accept Paypal. They offer FREE
payment services, accept all major credit cards, and process payments
in a secure and encrypted environment. You must become a member
in order to use their services. Click here
if you would like to sign up for Paypal. |
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In what currency will my order be charged? Back to questions for sellers Canadian orders are processed in Canadian dollars. US and International orders are processed in US dollars. Will I get a receipt for my advertising purchase? Back to questions for sellers Yes, you will be provided with a receipt for our service. Are there any hidden charges? Back to questions for sellers There are no hidden charges. All costs relating to the use of our services are advertised up front and known in advance. When you sell a domain name, you keep the cash because at DomainTrader there are no commission fees to pay ever! What is an Escrow Service? Back to questions for sellers Escrow Service providers act as objective and independent third parties in transactions to protect the rights and interests of buyers and sellers involved in a sale. They facilitate the movement of property from the seller to the buyer; and the movement of consideration from the buyer to the seller. Escrow providers look after all of the intricacies and legalities involved in a sale. Use of this service minimizes the risk of the parties involved in a transaction and provides them with an added sense of security in knowing that the transfer of property and money will be handled professionally. Do I have to use your Escrow Service? Back to questions for sellers No you do not; using our Escrow Service is optional! We do recommend however that in large dollar transactions both parties take measures to ensure that both their legal rights and money are protected. Who can use your Escrow Service? Back to questions for sellers Anyone who is buying or selling a domain name can use our Escrow Services. The domain name does not have to have been advertised on, or purchased through this site in order for you to take advantage of this service. Anyone buying or selling a domain name is welcome to take advantage of our expertise in this area. How much does your Escrow Service Cost? Back to questions for sellers The cost of this service varies depending on the domain name being conveyed and the value of the transaction. Some domain extensions are relatively simple to transfer while other extensions require a little more time, energy and expertise. Generally, you can expect to pay a minimum of $25.00 for this service. We would be pleased to provide you with a firm quote when all of the details of your particular situation are known. For further information about transferring domain names between registrants please see Escrow Services. I’ve already listed my domain names but have changed my email address. What should I do now? Back to questions for sellers Please contact us and provide us with your new email address. We will modify the contact information associated with the domain names you have advertised on the site so that interested parties will once again be able to contact you. You will be responsible for paying a nominal service charge of $5.00 in the event we have to modify your listings due to a change in your contact information. The charge will not exceed $5.00 no matter how many domain names we need to modify. |
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